A Cautionary Tale from a Train Journey in France
Recently, while traveling through France with a small group, one of our guests fell victim to an exceptionally clever thief—a reminder that such misfortunes can happen to anyone, anywhere. Our guest had securely placed his backpack in the overhead rack and settled into his seat amidst the typical bustle of boarding the train. With no one paying special attention to the individual sitting behind him, it seemed like just another passenger settling in.
However, as our guest later reached for his iPad, he discovered, to his dismay, that his backpack was missing. The seat behind him, previously occupied, was now empty. It turned out that thieves ( well known to the train managers) on the train had used hooks to stealthily pull bags out of sight and make a quick exit. Inside the stolen backpack were not only his iPad and camera equipment but also all his essential travel documents, passport and copies.
This incident not only interrupted our guest's journey but also turned it into an unexpected and costly ordeal. To return to Canada, he now faced a long process: a trip from the south of France where we were on a dream river cruise to Paris, a $145 passport fee, and additional expenses for travel to and from the embassy, potentially altered flight plans, and extra hotel nights.
This experience serves as a stark reminder and a basis for my comprehensive guide on how to prevent, prepare for, and respond to travel disruptions caused by theft. Here are our essential tips to help safeguard your journey and respond effectively if you find yourself in a similar situation.
Part 1: Preparation in Advance
1. Share a Copy of Your Passport
Before departing, it’s wise to share a copy of your passport with a trusted family member or friend. This backup can be invaluable in case your passport is lost or stolen, as it will help verify your identity and expedite the replacement process.
2. Carry a Copy of Your Passport
Always carry a copy of your passport separate from your actual passport. This can be useful during interactions where you don’t need to present your original document and adds an extra layer of safety against theft.
3. Purchase Appropriate Travel Insurance
Opt for travel insurance that includes coverage for trip cancellations or interruptions due to passport theft. This will help cover additional expenses if you need to extend your stay or travel to a different location to obtain a new passport.
Prevention Tips for Onboard Security
Traveling by train or plane often involves the juggle of handling personal belongings in confined and frequently changing environments. Here are several preventive measures to help ensure your items remain secure throughout your journey:
Use Tracking Devices: Place an Apple AirTag or any similar tracking device in all your bags. This technology allows you to monitor the location of your belongings via your smartphone, providing peace of mind and a quick response if something goes astray.
Secure Your Bag with a Strap: If you need to store your bag away from your immediate sight, use a strap to connect it to your seat or directly to yourself. This makes it much harder for someone to remove the bag without your notice.
Avoid Floor Storage: Never place bags, especially purses or laptop bags, directly on the floor where they are easier to snatch unnoticed. If you must place something on the floor, secure it to your leg or seat with a strap.
Keep Luggage in Sight: When booking your train seat, choose a location close to the luggage storage area. Being able to see your luggage can deter potential thieves and gives you a visual check that your belongings are safe.
Plane Travel Considerations: Always try to keep valuable items with you in your personal item under the seat in front of you. If using an overhead bin, never place your bag behind you where it's out of your line of sight. Instead, opt for space directly above or ahead of your seat to keep a closer watch on your possessions.
What to Do If Your Canadian Passport Is Lost or Stolen
1. File a Police Report
Reporting the theft to the local police is vital. This report will be necessary when dealing with the embassy and insurance claims. It serves as an official record of the incident.
2. Contact the Embassy Immediately
Inform the nearest Canadian embassy or consulate about the theft. They can guide you on the immediate steps to secure your identity and begin the passport replacement process.
3. Download and Complete the Necessary Forms
Access the Government of Canada’s official website to download the required forms for reporting a lost or stolen passport and for requesting a new one. Fill these out meticulously to ensure there are no delays.
4. Express Mail the Documents to the Embassy
Send your completed forms and any additional required documents (such as a copy of the police report and identity proofs) via express post to the embassy. This ensures that your application is received promptly and can be processed without delay.
5. Visit the Embassy for Document Collection
Once your new passport or emergency travel document is ready, visit the embassy in person to collect it. Ensure you bring all necessary identification to verify your identity.
6. Report Stolen Credit Cards
If your credit cards were also stolen, contact your bank immediately to cancel them and prevent fraudulent transactions. This step is crucial to protect your financial security.
7. Seek Assistance from Your Local MP
If you encounter complications during the passport replacement process, contact your local Member of Parliament (MP) in Canada. MPs can often provide guidance and support, making the process less daunting.
In the unfortunate case of our guest who fell victim to theft on a train in France, Keith and I immediately sprang into action. This is the commitment we uphold whenever we travel with our guests. We quickly took care of all the necessary paperwork, reached out to his family members for copies of essential documents, and coordinated with the embassy. We're now preparing to head to Paris with him in a few days to collect the emergency passport.
Interestingly, this trip might coincide with my birthday—which, admittedly, isn't the ideal way to celebrate! But, assisting our guests during such critical times is all part of the job. It's moments like these that truly underscore our dedication to ensuring our travellers' journeys continue as smoothly as possible, no matter the hurdles we might encounter along the way.